Payment Policy

Welcome to FloraMuse. Here is our payment policy, so you know how your purchases are processed and what security measures we apply.

  1. WHEN IS THE PAYMENT MADE?

• Payment is due at the time you check out.
• Before finalizing your order, you will see the total amount (products + delivery charges + any applicable taxes).
• You will need to enter your billing information, choose your payment method, and confirm your order.

  1. ACCEPTED PAYMENT METHODS

At FloraMuse, we accept the following payment methods:

• PayPal

• Visa

• Mastercard

• Maestro

• American Express

Additional payment methods may appear during checkout depending on your location.

  1. TRANSACTION SECURITY

• All transactions are conducted using secure encrypted technology (SSL Security).
• We never store sensitive bank card details after order confirmation.
• Payment information is transmitted directly to our secure payment processing providers.
• For certain orders, additional verification information (address, identity verification, or contact confirmation) may be required for fraud prevention and security purposes.

  1. ORDER CONFIRMATION AND PROCESSING

• Once payment is successfully confirmed, you will receive an order confirmation email.
• If payment or order information cannot be verified, we may contact you before processing your order.
• Orders are processed according to our Shipping Policy.

CONTACT INFORMATION

Store Name: FloraMuse

Physical Address: 9–11 Paragon Street, Kingston upon Hull, Hull, HU1 3RJ, United Kingdom

Phone: +44 7848 461714

Email: sales@floramuse.co.uk

Business Hours:
11:00 AM – 6:30 PM GMT
(Monday – Saturday)

Sunday: Closed

Order Cut-Off Time:
6:00 PM GMT